Twitter is getting higher at moderating its platform. That’s one of many primary takeaways from the corporate’s most , which it shared on Wednesday. Between July 1st and December thirty first, 2020, Twitter says it took motion towards 964,459 accounts for abusive habits. In comparison with the primary six months of 2020, that’s a 142 p.c improve. Over the identical timeframe, Twitter additionally eliminated extra hateful content material. On that entrance, the corporate says it took motion towards 1,126,990 accounts, a 77 p.c improve from the 635,415 accounts it reprimanded within the first half of 2020.
What’s notable right here is that the corporate attributes the latter improve to coverage adjustments it put in place all through 2020. Particularly, it calls out the truth that it started taking motion on “content material that incites concern and/or fearful stereotypes about protected classes” on account of an uptick in harassment throughout the COVID-19 pandemic.
The corporate additionally calls out an enlargement of its hateful conduct coverage in early December that noticed the corporate prohibit language that “dehumanizes” individuals primarily based on their race, ethnicity or nationwide origin. Not talked about within the report — however probably nonetheless one thing that had a constructive impact — is the ban the corporate put in place in July towards hyperlinks to .
In one other a part of the report, Twitter additionally attributes its current success to higher expertise. As of the second half of final 12 months, the corporate claims its automated moderation instruments helped it take motion towards 65 p.c of abusive tweets and different habits earlier than somebody needed to flag the content material for its moderators. To place that share in perspective, these instruments have been about by late 2019.
Clearly, Twitter has but to utterly cease abuse, harassment and hate speech from happening on its platform, however immediately’s report reveals the corporate is at the very least making progress on its 2019 promise to “.”
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