My 84-year-old father is promoting his retirement flat. Out of the blue, TalkTalk, his community and cellphone supplier, stated that his line would stop as a result of the client of his flat had transferred it to BT. The contracts on the sale haven’t but exchanged. Quickly after, the cellphone and broadband went useless. TalkTalk confirmed the road had been transferred to BT by the client and BT stated solely TalkTalk might reverse it.
SF, Deal, Kent
It’s extraordinarily regarding {that a} third occasion might take over a cellphone line so simply – and that TalkTalk was content material to go away a shielding pensioner with no lifeline. It blamed a “technical error” and refunded his ultimate bill plus an additional £50. The contrite purchaser additionally tried and did not reverse the untimely swap, so urged your father use the brand new BT line, which has a unique cellphone quantity and his calls will seem on the client’s invoice.
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