SoldAI is a startup that dared to guess on synthetic intelligence within the primarily vacationer atmosphere of the Mexican peninsula.
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Synthetic intelligence is rising by leaps and bounds and has been current in several areas of individuals’s day by day lives via chatbots, private assistants to platforms built-in in automobiles equivalent to autopilots. Nonetheless, many errors are nonetheless logged when utilizing speech recognition providers.
One of many firms that’s profiting from this technological increase is the Yucatecan startup SoldAI , a agency that dared to guess on synthetic intelligence within the primarily vacationer atmosphere of the Mexican peninsula.
SoldAI was born 5 years in the past with an Israel Cauich workforce and since then, the agency has gone from having zero purchasers within the southeast to having a worldwide portfolio with purchasers equivalent to Ab InBev, T-Methods, PepsiCo, Nestlé, Grupo Bimbo, and Axtel . It has a workforce of 18 folks and focuses on creating algorithms centered on enhancing the help that companies present to their purchasers, shoppers and suppliers via messaging and voice options.
They lately launched the Comportia platform to create chatbots, Voxia that turns a chatbot right into a phone assistant and AI Chat that automates contact middle and repair desk interactions permitting individuals who act as brokers to work together within the conversations that chatbots have with prospects. customers.
Picture: Courtesy SoldAI
SoldAI Google’s relationship started in 2018 when its workforce was awarded among the many greatest scientific articles of the Mexican Congress of Synthetic Intelligence ( COMIA ) in Mérida, organized by the Mexican Society of Synthetic Intelligence ( SMIA ). Underneath the title “Google Speech Recognizer Bug Fixes Utilizing Phonetic Distance Metrics,” they got here in third place. Within the outcomes they managed to scale back by as much as 30% the flawed phrases within the transcription of business audio-to-text conversion providers equivalent to Google’s.
In the course of the experiments that led to the outcomes expressed within the doc, 451 examples had been recorded with Google’s voice recognition service, which threw errors and after making use of the correction algorithm designed by SoldAI, the relative enchancment was 13 %. within the proportion of flawed phrases and as much as 30% in inaccurate sentences.
This various is impartial from Google’s voice recognition service and can be utilized with others equivalent to Amazon’s, Apple’s Siri, and IBM’s Watson, as it’s strengthened with using a dictionary of phrases advert hoc to the context of the service in flip. and you’ll even add phrases in different languages equivalent to overseas phrases, idioms and regionalisms.
Israel Cauich / Picture: Courtesy SoldAI
Right this moment SoldAI is a part of the group of startups of the primary era of Google’s Cloud Accelerator in Latin America, an accelerator that in its international editions have participated acknowledged manufacturers in Latin America equivalent to Ben & Frank , Canasta Rosa , Conekta , Ualá , Platzi , Konfío , La Haus , Ripio, CompareOnline , Tienda Nube , Miroculus and Jüsto .
The Google Cloud Accelerator LATAM program , through which they are going to take part for 12 weeks along with 9 different startups within the area. The winners could have the help of dozens of mentors and consultants in synthetic intelligence and machine studying, Google Cloud, enterprise and entry to capital, digital advertising, organizational tradition, amongst different specialties.
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